Product Resources

About BSP Software

Through our vast implementation experience, we have been able to identify common needs of our customers and opportunities to help them achieve more success with their technical solutions. Through this experience, we have developed multiple software applications that drive quick ROI and allow your resources to concentrate on delivering value to your business community, not managing the current environment.

With a vast tenure of IBM Cognos implementation experience as customers, partners and employees of IBM Cognos, the founders of BSP Software aim to develop solutions that simplify many of the complexities and automate manual processes associated with IBM Cognos deployments. We provide implementation-based solutions that extend existing IBM Cognos Business Analytics environments. We focus on easy-to-use applications that add tremendous value to technology and business users alike.

Useful Links

Obtaining the Software

Download and install the Integrated Control Suite™ software by visiting http://www.bspsoftware.com/ICS. After receiving the License Key from BSP Software, enter and activate this key on the Integrated Control Suite™ Administration page in the IBM Cognos Analytics environment.

Obtaining Support

The most efficient way of obtaining support from BSP Software is to simply send an email to support@bspsoftware.com. Include the product name and a short description of the problem in the subject and more detailed description in the body of the message. Be sure to attach screenshots and log files when emailing support, as this will streamline the issue resolution. Our support system will receive the email and create a new case for tracking the issue through resolution.

Other support resources can be obtained by visiting BSP Software Support at http://www.bspsoftware.com, where anyone can log support issues and provide enhancement requests.